To the person that loves shopping, a good guide is bought be like close close small boudoir honey, let a person be like mu chun feng, enjoy to the utmost and return, but meet with an attitude is bad, the guide that taking coloured glasses is bought enough corrupt the good mood of whole day.But today, customers have more choices, such as the "robot BOSS" and "the little secretary of the leopard", who are the "cute" robot guides at the 2019 global sources Hong Kong mobile electronics show.So in the real shopping scene, in the face of robot shopping guide and real person shopping guide, who are people more willing to choose?
Recently, a platform launched a netizen voting discussion on this topic.Surprisingly, with the advantages of "emotional stability" and no discrimination in dress, robot shopping guide wins over real person shopping guide, and is welcomed by nearly 90% of netizens!
The debut of the robot BOSS in Hong Kong has gone viral
At the just concluded Hong Kong electronics show, one "cute thing" attracted people's attention. It was the robot "robot BOSS" and "leopard secretary". It was the robot BOSS wearing a hat and a bow tie.When introducing the product, the robot BOSS can not only quickly play pictures or video, but also take pains to answer various personalized inquiries.Thanks to its super sweet voice, cute look and powerful functions, "the little secretary of the leopard" has become the "group pet" of the Hong Kong electronics fair.
The popularity of "the little secretary of the leopard" actually hit some pain points when customers are facing the real person shopping guide.For example, ms wang, a consumer, said, "when a physical shopping just enters the store, some shopping assistants will first look at the whole body of the customer and then decide what kind of attitude to serve the customer, which makes people very embarrassed and unhappy."
In addition to colored glasses, poor service attitude is also easy to make fun of customers.For example, when people are tired or something unpleasant happens, their service attitude is usually difficult to guarantee.
But the above pain point in the robot shopping body will not happen.The robot can let every customer enjoy fair and warm service, not affected by the mood, not affected by the customer's clothes, in addition, such as "leopard secretary" robot is intelligent enough, in addition to shopping guide, but also provide visual directions, multimedia inquiries, push the store offers and other services.
Cheetah mobile's leading robot shopping guide is popular
"Leopard little secretary" sells goods in Hong Kong, get the attention of numerous media.Recently there were even platform launched "guide guide robot OR a human, which one do you choose" the topic of discussion, surprisingly, ninety percent of netizens said welcome to guide robots, guide and select reality of less than ten percent, but there are some net friend says guide service attitude good reality and guide the robot can accept.
In fact, the need for robot shopping guides already exists, and some technology companies have already found the opportunity and laid it out in advance.For example, the "leopard's little secretary" is an AI intelligent service robot from Orion star.Orion star is an intelligent service robot company invested by cheetah mobile in September 2016. Cheetah mobile provides intelligent solutions for the landing of robots.
Besides leopard surprise surprise, Orion star also built the "leopard vendor" and "leopard coffee" products, such as the new retail intelligence robot "leopard vendor" achieved from "people looking for goods" to the "goods to" change, it can automatically go to the place where the stream of, take the initiative to recommend commodities, and it can automatic recharge, automatic replenishment;"Leopard coffee" is based on a Orion star manipulator operation platform, the high quality of mechanical Arm landing unmanned coffee kiosk, it can be 7 * 24 hours of continuous production of coffee, using Arm OS can accurately simulate gold coffee master technique, through the mechanical Arm control software ArmUI intelligent teaching system can also be easily customized personalized taste and garland, automatic monitoring, no unattended "leopard coffee", became the new retail traffic entrance.
The emergence of "leopard secretary", "leopard hawker" and "leopard coffee" all meet the market demand of service industry upgrading -- merchants can realize "cost reduction and efficiency increase" with the help of service robots.I believe that in the future there will be more robot shopping guide to join the ranks of "leopard secretary", to provide more customers with more technology and intimate service!
Link:Tenco
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